How to make space to create a new, signature offer
We'll dive into some tangible tips to support you in creating space to a new offer.
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Transcript
Hello and welcome back to the podcast.
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:I'm excited to share
today's episode with you.
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:It's going to be full of some really like
tangible takeaways and steps that you
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:can implement in your business if you
are finding yourself in this situation.
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:And so this podcast is for you if you
are wanting to create a new offer in your
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:business, specifically like a group offer
and something that is going to maybe be
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:a signature offer in your business or
something that you know that you will be
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:launching repeatedly in your business, but
you feel like you currently do not have
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:the time to put into the creation process.
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:So maybe you are fully booked
with one to one clients.
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:You are, um, a parent, a mother, a father,
you don't have like the time in your
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:schedule to dedicate like time whenever
creativity pops up, um, or maybe you have
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:some other situation going on, meaning
that you don't have endless amounts of
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:time to dedicate to the creation process,
or at least you don't feel like you do.
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:And so I want to give you some tips.
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:tangible tips here to really
support you in finding that time
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:and to simplifying the process.
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:And I am not one to sugarcoat things
like creating a new offer, particularly
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:something that you intend to be
a core part of your offer suite.
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:It does take time.
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:It does take effort, especially if
you want to set it up to run smoothly
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:and create incredible results.
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:It's going to take time and effort.
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:But, um, yeah, when you have the
right things in place, it can
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:really simplify that for you.
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:So, we're gonna dive in.
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:I think I've got about six things
to touch on here, and let's go.
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:Okay, so the first thing that I would
often suggest to anyone who comes
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:to me and says, anything about not
having enough time is, I want you to
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:start by doing an audit on your time.
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:And this is not so I can turn
around and say, look, you have all
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:this time that you didn't realize.
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:But I often think we don't actually
realize how much time we are
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:spending on certain things in our
business that don't actually need
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:us to give that amount of time to.
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:And so what you want to do here is
firstly, download some sort of time
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:tracking tool that you can install on
your computer, on your computer browser.
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:So, um, a common option
here is going to be toggle
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:L note on the end, I think, or I
use ever hour in my business, but
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:I think it's only a paid option.
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:And I use that because it integrates
really well with ClickUp my project
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:management tool and my team.
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:Anyway.
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:So you want to download some
sort of free time tracking tool.
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:And then for the space of, I would say
like one to two weeks, I want you to track
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:absolutely everything that you do in your
business, whether it's like something
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:really small, like checking your emails.
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:Sending an invoice, responding
to a client email or whatever to
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:the things like creating content,
responding to client boxes, um,
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:getting on client calls, getting on
internal team calls, like absolutely
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:everything you do in your business,
I want you to track your time for.
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:And the purpose of this is that
we want to have a good snapshot
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:of what your average average.
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:Week day looks like so that we
can figure out what things in your
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:business that you are currently doing.
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:Can you either delete, delegate, or
delay in order to free up some more time?
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:So delete is obviously things that
we just don't need to be doing.
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:Delegate is something that we are
doing, but we can hand that task over
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:to someone else or delay is like, cool.
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:Maybe it's not important for
me to be doing that at that,
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:at this particular time.
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:And I can push that project.
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:Or that task forward a little bit.
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:Okay.
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:And so once you have done this
and you have audited your time
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:and you have all of the data,
you're going to have some really.
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:Interesting insights that you can look at.
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:And I guess what I want you to see
here is look at the amount of time that
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:you are spending in things and what
ROI you are getting on them, because
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:you might not realize that you are
spending like four hours a week creating
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:social media content, and you're only
posting a couple of things a week and
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:you're spending all this time, like
fiddling with Canva graphics, when
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:that is something that you can either.
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:Delegate to someone else.
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:If you've got a VA or someone in your
team that can take over that task,
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:or maybe it's just that you realize
that, and then you think, okay, cool.
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:I'm going to put a limit on myself.
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:I'm going to stop being such
a perfectionist, or maybe I'm
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:going to purchase some templates.
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:pay a graphic designer to create me some
templates to really cut down on the amount
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:of time that I am spending in that area.
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:It could also look like you realize
that you are spending way too much
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:time doing certain things, um, in
the delivery process of your offer.
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:Like maybe you are spending, um,
you know, maybe you're spending
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:like three times the amount of time
responding to a certain client in Voxer
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:compared to all of your other clients.
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:And this leads perfectly into my
second tip, which is to check in
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:with your boundaries with clients.
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:So where are you over delivering
in a way that is depleting you
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:rather than like filling you up?
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:And like I said, this could look like
with one of your clients, you're spending.
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:like a disproportionate amount
of time responding to their voxer
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:messages and their requests to look
at things compared to everyone else.
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:And it may mean that you need to, um,
revisit what your contract states and
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:what your boundaries are with like
methods of communication with clients.
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:It could be that you realize that, um,
you know, you offer your clients one hour
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:calls within their contract, but your
average call time is an hour and a half.
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:So you might just need to clean that up.
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:And I want you to look at
this on, um, both sides.
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:Like, where are you stepping
over your own boundaries?
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:Maybe you're responding out of hours.
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:You're reading messages from your clients
out of hours because you feel like you
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:need to always be available when you've
clearly communicated to them that you
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:are only available between certain hours.
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:And.
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:Also, where are your clients
overstepping your boundaries?
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:And you might need to, you know,
revisit those with certain clients
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:okay, and the next one is looking at
your schedule and your commitments and
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:seeing where you can Um, change things up
a little bit to create some more space.
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:And so what I want you to think about
here is what are your commitments
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:and when are you required to show up
for certain things in your business?
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:And is there anything that you
can do there to create some extra
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:space that you can dedicate to?
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:Creating your new offer or being more
creative in your business, learning
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:the skills that you need to learn
in order to create this new offer.
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:And so something that I do in my business,
which I only introduced Um, at the
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:start of the year, actually, was I have
one day per week where majority of my
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:clients know that I am not responsive.
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:Like, I tell them this is a day that I'm
not online and, um, you know, I won't
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:be responding to messages in Slack.
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:I won't be actioning certain tasks.
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:Like, I have team members that are
still actioning things on that day
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:for them, but I'm just not available
to respond to, um, and action things
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:that I would normally be actioning.
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:And that just means that I know I
have this one day in my business where
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:no one is expecting anything of me.
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:I'm not like being pulled
in different directions.
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:And I can really, um, really
sink my teeth into working on my
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:business rather than in my business.
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:And that is a day where I would
spend creating content for my
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:offer or strategizing what that
offer might look like, et cetera.
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:And even though I still do those
things on other days, having that
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:dedicated day to that type of
work has been really supportive.
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:And so you might look to introduce
something like that into your schedule,
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:whether it be one day per week or, you
know, a week per month where you are
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:not, um, taking any client calls or not
available on Boxer and things like that.
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:And you might be thinking, as I'm
saying is that like, cool, that's.
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:A cool idea, but like I
currently have things in place.
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:I currently have clients.
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:I can't really change that until So,
you know, I get new clients, but I
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:definitely want to challenge you on
that because there's nothing to say that
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:you can't change the way that you are
currently working with clients as long
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:as it is like mutually beneficial and
everyone is on the same page and agrees.
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:So Bye bye.
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:This might look like simply reaching
out to your current clients and
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:saying, Hey, I want to change up
the way that I work and my schedule.
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:Would you be open to this?
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:And, you know, it might mean that
let's just say you're looking
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:to cut out a day per week where
you're not responsive to clients.
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:If you're currently responsive like
four or five days per week, And it could
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:just say like, Hey, I, you know, want to
propose, like I won't be online on this
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:certain day of the week, but given that,
you know, that's going to cut your time
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:down, I'm happy to add on, you know, an
extra week of Voxel support to the end
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:of our package or something like that.
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:And so we can just get really
creative about the way that we are
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:currently running our business and
opportunities to make some changes to
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:free up a little bit of extra time.
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:Okay.
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:So moving on, the next one is.
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:Having a process in place that
you can follow and having the
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:support to create this new offer.
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:I think when we are doing things
by ourselves and we don't have Some
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:like guidance to keep us on track.
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:We can get really overwhelmed
with like all of the things.
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:And I can't remember if I
said this already, but I am
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:not one to sugar coat things.
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:And there is a lot of work and effort
that goes into creating a new offer.
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:And if that is not something that
we have done before, it can be a
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:really overwhelming process, right?
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:But.
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:It's actually quite simple.
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:You just need to know the steps
involved and have, um, a bit of a
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:framework to follow and something to
keep you on track rather than just
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:getting overwhelmed with everything
and then taking no action at all.
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:So this might look like investing
in some sort of support to guide you
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:along that process, to be your sounding
board, to support you with knowing
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:like what's important and what's not
important in following this process.
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:And so if that is something that you
want support with, then I definitely
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:encourage you to reach out, send me a DM.
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:I would love to support you with that.
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:But I think when we are kind of going
into the process blind, it can feel a lot
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:more overwhelming than it needs to be.
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:Okay.
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:And so my final point here is
to run the first round as a.
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:Pared back version of what
you ultimately want to create.
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:So this is like a similar concept
to you having a bait around, but.
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:I don't really think you
should have a colon alpha.
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:Uh, a bite around the
first time you launch it.
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:Um, but essentially what I mean by
this is having a, having the first
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:round, the first launch of this.
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:Um, where you intentionally deliver
the experience a little bit pared
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:back, so that you can create a
little bit of income to free up some
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:time to then go back and refine the
process, add some more things in.
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:And, you know, maybe it's that you create
enough money in your first launch that.
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:Um, you can cut back on some one-to-one
clients so that you do actually have
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:time to do that and the space to do
that before you then launch it again.
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:And.
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:This might look like delivering your first
round, where you have all of the teaching
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:content done in live calls rather than.
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:Um, prerecorded stuff with
workbooks and things like that.
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:And then you can either choose to use.
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:The same content, like what you recorded
from the live calls as pre-recorded
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:videos for future rounds, or maybe
you just then have the time to go back
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:and, um, pre-record all the content.
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:Nicely with a nice setup, et cetera.
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:And so essentially the mindset here
that we want to have is delivering
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:the office still in a really like.
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:Um, In a really beautiful way
and having integrity around the
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:product that we are offering.
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:But doing it in a way that is not going
to take up so much about our time, make
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:sure that we're charging accordingly
for that experience, but creating
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:enough income so that we can then maybe
cut back on some, one to one clients
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:create a bit more space in our schedule.
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:And then be able to go through
and refine the offer and put some
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:more time, um, into future rounds.
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:And so that leads perfectly into my
final point, which is, um, I can't
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:remember if I said my last point was my
fun point, but this is the final point.
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:We just having the mindset
that the creation process
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:and the work that goes into.
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:An offer besides just delivering
on it is never one and done.
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:It's not something that we can
like set up once and then never
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:have to worry about again.
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:Um, especially if this is
an offer that you intend to.
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:Um, Yeah.
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:Be a core part of your business.
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:Like it's going to require
you to go back and refine it.
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:And you know, when you have the experience
of taking more people through this offer,
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:there will always be things that come
up that you probably want to go back
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:and add into your offer or change or.
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:Um, those sorts of things.
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:And I think that when we have this
mindset, That we're always going to
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:be in the process of creation some way
it can take the pressure off having to
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:get it all right from the beginning.
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:And the point that I want to leave
you with is that it doesn't need
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:to be perfect and it's probably
never going to be perfect.
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:And that is perfectly okay.
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:Okay.
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:So that is everything that I have to
say, at least for now on the topic.
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:My dog is currently scratching at my
arm, begging me to take him for a walk.
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:It is four 30.
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:And so that is when my.
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:Workday usually ends when my dog
Neos says it's time for a walk.
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:So I'm going to leave it there.
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:Thank you so much for
tuning in and I'll see you.