Episode 2

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Published on:

5th Aug 2024

How to make space to create a new, signature offer

We'll dive into some tangible tips to support you in creating space to a new offer.

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Transcript
Speaker:

Hello and welcome back to the podcast.

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I'm excited to share

today's episode with you.

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It's going to be full of some really like

tangible takeaways and steps that you

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can implement in your business if you

are finding yourself in this situation.

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And so this podcast is for you if you

are wanting to create a new offer in your

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business, specifically like a group offer

and something that is going to maybe be

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a signature offer in your business or

something that you know that you will be

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launching repeatedly in your business, but

you feel like you currently do not have

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the time to put into the creation process.

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So maybe you are fully booked

with one to one clients.

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You are, um, a parent, a mother, a father,

you don't have like the time in your

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schedule to dedicate like time whenever

creativity pops up, um, or maybe you have

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some other situation going on, meaning

that you don't have endless amounts of

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time to dedicate to the creation process,

or at least you don't feel like you do.

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And so I want to give you some tips.

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tangible tips here to really

support you in finding that time

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and to simplifying the process.

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And I am not one to sugarcoat things

like creating a new offer, particularly

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something that you intend to be

a core part of your offer suite.

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It does take time.

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It does take effort, especially if

you want to set it up to run smoothly

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and create incredible results.

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It's going to take time and effort.

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But, um, yeah, when you have the

right things in place, it can

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really simplify that for you.

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So, we're gonna dive in.

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I think I've got about six things

to touch on here, and let's go.

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Okay, so the first thing that I would

often suggest to anyone who comes

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to me and says, anything about not

having enough time is, I want you to

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start by doing an audit on your time.

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And this is not so I can turn

around and say, look, you have all

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this time that you didn't realize.

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But I often think we don't actually

realize how much time we are

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spending on certain things in our

business that don't actually need

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us to give that amount of time to.

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And so what you want to do here is

firstly, download some sort of time

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tracking tool that you can install on

your computer, on your computer browser.

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So, um, a common option

here is going to be toggle

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L note on the end, I think, or I

use ever hour in my business, but

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I think it's only a paid option.

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And I use that because it integrates

really well with ClickUp my project

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management tool and my team.

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Anyway.

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So you want to download some

sort of free time tracking tool.

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And then for the space of, I would say

like one to two weeks, I want you to track

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absolutely everything that you do in your

business, whether it's like something

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really small, like checking your emails.

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Sending an invoice, responding

to a client email or whatever to

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the things like creating content,

responding to client boxes, um,

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getting on client calls, getting on

internal team calls, like absolutely

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everything you do in your business,

I want you to track your time for.

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And the purpose of this is that

we want to have a good snapshot

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of what your average average.

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Week day looks like so that we

can figure out what things in your

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business that you are currently doing.

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Can you either delete, delegate, or

delay in order to free up some more time?

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So delete is obviously things that

we just don't need to be doing.

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Delegate is something that we are

doing, but we can hand that task over

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to someone else or delay is like, cool.

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Maybe it's not important for

me to be doing that at that,

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at this particular time.

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And I can push that project.

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Or that task forward a little bit.

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Okay.

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And so once you have done this

and you have audited your time

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and you have all of the data,

you're going to have some really.

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Interesting insights that you can look at.

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And I guess what I want you to see

here is look at the amount of time that

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you are spending in things and what

ROI you are getting on them, because

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you might not realize that you are

spending like four hours a week creating

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social media content, and you're only

posting a couple of things a week and

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you're spending all this time, like

fiddling with Canva graphics, when

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that is something that you can either.

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Delegate to someone else.

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If you've got a VA or someone in your

team that can take over that task,

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or maybe it's just that you realize

that, and then you think, okay, cool.

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I'm going to put a limit on myself.

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I'm going to stop being such

a perfectionist, or maybe I'm

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going to purchase some templates.

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pay a graphic designer to create me some

templates to really cut down on the amount

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of time that I am spending in that area.

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It could also look like you realize

that you are spending way too much

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time doing certain things, um, in

the delivery process of your offer.

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Like maybe you are spending, um,

you know, maybe you're spending

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like three times the amount of time

responding to a certain client in Voxer

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compared to all of your other clients.

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And this leads perfectly into my

second tip, which is to check in

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with your boundaries with clients.

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So where are you over delivering

in a way that is depleting you

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rather than like filling you up?

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And like I said, this could look like

with one of your clients, you're spending.

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like a disproportionate amount

of time responding to their voxer

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messages and their requests to look

at things compared to everyone else.

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And it may mean that you need to, um,

revisit what your contract states and

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what your boundaries are with like

methods of communication with clients.

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It could be that you realize that, um,

you know, you offer your clients one hour

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calls within their contract, but your

average call time is an hour and a half.

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So you might just need to clean that up.

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And I want you to look at

this on, um, both sides.

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Like, where are you stepping

over your own boundaries?

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Maybe you're responding out of hours.

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You're reading messages from your clients

out of hours because you feel like you

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need to always be available when you've

clearly communicated to them that you

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are only available between certain hours.

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And.

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Also, where are your clients

overstepping your boundaries?

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And you might need to, you know,

revisit those with certain clients

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okay, and the next one is looking at

your schedule and your commitments and

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seeing where you can Um, change things up

a little bit to create some more space.

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And so what I want you to think about

here is what are your commitments

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and when are you required to show up

for certain things in your business?

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And is there anything that you

can do there to create some extra

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space that you can dedicate to?

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Creating your new offer or being more

creative in your business, learning

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the skills that you need to learn

in order to create this new offer.

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And so something that I do in my business,

which I only introduced Um, at the

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start of the year, actually, was I have

one day per week where majority of my

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clients know that I am not responsive.

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Like, I tell them this is a day that I'm

not online and, um, you know, I won't

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be responding to messages in Slack.

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I won't be actioning certain tasks.

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Like, I have team members that are

still actioning things on that day

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for them, but I'm just not available

to respond to, um, and action things

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that I would normally be actioning.

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And that just means that I know I

have this one day in my business where

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no one is expecting anything of me.

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I'm not like being pulled

in different directions.

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And I can really, um, really

sink my teeth into working on my

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business rather than in my business.

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And that is a day where I would

spend creating content for my

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offer or strategizing what that

offer might look like, et cetera.

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And even though I still do those

things on other days, having that

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dedicated day to that type of

work has been really supportive.

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And so you might look to introduce

something like that into your schedule,

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whether it be one day per week or, you

know, a week per month where you are

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not, um, taking any client calls or not

available on Boxer and things like that.

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And you might be thinking, as I'm

saying is that like, cool, that's.

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A cool idea, but like I

currently have things in place.

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I currently have clients.

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I can't really change that until So,

you know, I get new clients, but I

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definitely want to challenge you on

that because there's nothing to say that

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you can't change the way that you are

currently working with clients as long

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as it is like mutually beneficial and

everyone is on the same page and agrees.

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So Bye bye.

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This might look like simply reaching

out to your current clients and

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saying, Hey, I want to change up

the way that I work and my schedule.

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Would you be open to this?

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And, you know, it might mean that

let's just say you're looking

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to cut out a day per week where

you're not responsive to clients.

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If you're currently responsive like

four or five days per week, And it could

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just say like, Hey, I, you know, want to

propose, like I won't be online on this

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certain day of the week, but given that,

you know, that's going to cut your time

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down, I'm happy to add on, you know, an

extra week of Voxel support to the end

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of our package or something like that.

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And so we can just get really

creative about the way that we are

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currently running our business and

opportunities to make some changes to

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free up a little bit of extra time.

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Okay.

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So moving on, the next one is.

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Having a process in place that

you can follow and having the

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support to create this new offer.

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I think when we are doing things

by ourselves and we don't have Some

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like guidance to keep us on track.

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We can get really overwhelmed

with like all of the things.

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And I can't remember if I

said this already, but I am

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not one to sugar coat things.

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And there is a lot of work and effort

that goes into creating a new offer.

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And if that is not something that

we have done before, it can be a

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really overwhelming process, right?

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But.

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It's actually quite simple.

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You just need to know the steps

involved and have, um, a bit of a

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framework to follow and something to

keep you on track rather than just

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getting overwhelmed with everything

and then taking no action at all.

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So this might look like investing

in some sort of support to guide you

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along that process, to be your sounding

board, to support you with knowing

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like what's important and what's not

important in following this process.

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And so if that is something that you

want support with, then I definitely

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encourage you to reach out, send me a DM.

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I would love to support you with that.

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But I think when we are kind of going

into the process blind, it can feel a lot

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more overwhelming than it needs to be.

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Okay.

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And so my final point here is

to run the first round as a.

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Pared back version of what

you ultimately want to create.

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So this is like a similar concept

to you having a bait around, but.

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I don't really think you

should have a colon alpha.

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Uh, a bite around the

first time you launch it.

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Um, but essentially what I mean by

this is having a, having the first

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round, the first launch of this.

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Um, where you intentionally deliver

the experience a little bit pared

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back, so that you can create a

little bit of income to free up some

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time to then go back and refine the

process, add some more things in.

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And, you know, maybe it's that you create

enough money in your first launch that.

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Um, you can cut back on some one-to-one

clients so that you do actually have

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time to do that and the space to do

that before you then launch it again.

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And.

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This might look like delivering your first

round, where you have all of the teaching

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content done in live calls rather than.

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Um, prerecorded stuff with

workbooks and things like that.

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And then you can either choose to use.

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The same content, like what you recorded

from the live calls as pre-recorded

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videos for future rounds, or maybe

you just then have the time to go back

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and, um, pre-record all the content.

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Nicely with a nice setup, et cetera.

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And so essentially the mindset here

that we want to have is delivering

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the office still in a really like.

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Um, In a really beautiful way

and having integrity around the

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product that we are offering.

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But doing it in a way that is not going

to take up so much about our time, make

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sure that we're charging accordingly

for that experience, but creating

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enough income so that we can then maybe

cut back on some, one to one clients

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create a bit more space in our schedule.

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And then be able to go through

and refine the offer and put some

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more time, um, into future rounds.

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And so that leads perfectly into my

final point, which is, um, I can't

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remember if I said my last point was my

fun point, but this is the final point.

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We just having the mindset

that the creation process

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and the work that goes into.

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An offer besides just delivering

on it is never one and done.

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It's not something that we can

like set up once and then never

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have to worry about again.

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Um, especially if this is

an offer that you intend to.

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Um, Yeah.

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Be a core part of your business.

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Like it's going to require

you to go back and refine it.

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And you know, when you have the experience

of taking more people through this offer,

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there will always be things that come

up that you probably want to go back

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and add into your offer or change or.

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Um, those sorts of things.

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And I think that when we have this

mindset, That we're always going to

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be in the process of creation some way

it can take the pressure off having to

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get it all right from the beginning.

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And the point that I want to leave

you with is that it doesn't need

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to be perfect and it's probably

never going to be perfect.

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And that is perfectly okay.

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Okay.

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So that is everything that I have to

say, at least for now on the topic.

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My dog is currently scratching at my

arm, begging me to take him for a walk.

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It is four 30.

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And so that is when my.

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Workday usually ends when my dog

Neos says it's time for a walk.

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So I'm going to leave it there.

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Thank you so much for

tuning in and I'll see you.

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Spacious Scaling
Welcome to The Spacious Scaling podcast. This is for you if you’re an online coach, creative or service provider looking to scale your income and impact without burning out..

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Steph Dunn