Episode 5

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Published on:

12th Aug 2024

Live Launching VS Evergeen: Which is best to sell your offer?

In this episode we dive into the debate of Live Launching vs Evergreen and I'll share my thoughts on:

  • The difference between live launch + evergreen
  • The main reason I think people want to go evergreen
  • Mistakes people make when live launching + selling on evergreen
  • Things to consider before taking your offer evergreen

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Transcript
Speaker:

Hello.

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Welcome back to the

spacious scanning podcast.

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I am recording the first episode,

since I released the podcast last week.

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So it feels really exciting to be

recording . Knowing that the podcast

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is out there and I'm going to be

releasing this episode tomorrow and.

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Yeah, I dunno.

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It feels really cool.

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And I'm really excited that I've got

this out of this, or if you listened

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to the first episodes, if you sent me

a message of support, when I released

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the podcast, thank you so much.

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It does mean so much to me and.

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Yeah, I'm really excited that I have

this platform now to be speaking on

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and sharing, and it feels like a really

good way for me to be creating content.

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And I am also recording this some video

content to repurpose onto social media.

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It was like a bit of a.

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Mess around trying to get my light phone

camera to work and my external microphone.

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And I really wanted it to be

like recorded as one file.

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But.

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I'm using descript.

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I couldn't get it to work anyway.

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So I've worked something out for

now and we'll see how it goes.

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But as I said, I'm really excited about

the topic for today's episode, because

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I think it is something that is a.

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Common conversation when it comes

to selling selling courses and

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group offers in the online space.

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And that is the live launch

verse evergreen debate.

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Which is better than the other,

which options should you choose?

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Am I going to touch on it all today?

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So for a little bit of a summary on

what we're going to touch on in this

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episode, There were four main things.

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So I'll obviously touch on the difference

between the two approaches between live

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launching and selling on evergreen.

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I'm also going to speak into the main

reason why I think people want to

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go evergreen and then the mistakes.

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That people make when doing both

approaches, like either live launching or

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evergreen, and then some things for you

to consider before you take your offer

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evergreen, or if you are considering

using that model in your business.

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So let's dive into the first one

and I'm going to define both.

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Approaches, if you don't know.

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And just so you understand my context

of how I believe these two to work.

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Okay.

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So a live launching is where

you have a set timeline that

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you are selling your offer in.

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So you will have a date

that you open cart.

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People can start purchasing.

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And there'll be a day that you close cart.

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So no one can come in

and purchase that offer.

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After that certain date.

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And then you may look to be building

a wait list instead so that you

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are building a list of leads

for the next time you live once.

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When you live launch, I guess there

are two ways that you can then

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run the delivery of your offer.

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So also when I'm talking about

anything in this episode, I am.

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Doing it under the context of looking

at a program that is run with some live

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components in it, as opposed to like.

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No.

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Like a passive just get access to a few

models, but a lot will overlap anyway.

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So if you live launch,

you could then either.

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What I think is like the

most common approach is.

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Deliver your offer in a cohort based.

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Approach.

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So everyone who comes in and

purchases in that live launch.

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Is then in the same cohort running

through your course on the same timeline.

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So there might be a community

you're teaching components live,

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or they're getting access to

content on the same timeline.

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You can also do it where maybe if

you have a more longer term program

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where you have set live launches,

but everyone is in the same group.

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And so there could be people in that

group that came in six months ago and

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people that came in the offer today.

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It really depends on how

your offer is set up.

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And if it's set up to work.

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In that format or if everyone needs to be

on the same timeline for it to make sense.

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So that is live launching.

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And then evergreen is simply, the

opposite where you don't have a

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set open and closed cart date,

or I guess a set closed cart day.

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So people can come in and purchase

your offer at any time so they

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could purchase today or tomorrow.

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There's not really going

to be a big difference.

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And then when you look at the

delivery of your offer, It is more

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likely that everyone is running on

different timelines because anyone

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can come in at any point of time.

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It's not really going to make sense

if they then have to wait for a group.

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Like cohort to start at a later date.

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So they're probably going to be coming in.

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And if you run any live elements to

your course, then yeah, everyone's

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going to be on a different timeline.

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So a few pros and cons of each

approach, so some pros for live

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launching is you have the natural

urgency of a timeline built in.

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Obviously people know that you are

going to close off sales and they

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can't join after a certain day.

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So that does build a sense of urgency and.

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I think there is also a bit

of a conversation around

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is this ethical or not?

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Is it supportive of people's

decision-making processes?

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And I think.

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Having the urgency of a timeline can

be done in a way where it is ethical.

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And it does support people who maybe

have a longer decision-making process or.

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If you are someone who leans on the

knowledge of human design in your

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business, if you think about people

like reflectors who have a longer

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process meant to wait like a full

lunar cycle to make big decisions.

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Then there are certainly ways

that you can consider that

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in your live launch approach.

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Secondly, I think live launching

is really supportive of a

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cyclical approach to business.

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So if you are someone who likes to have

seasons where you can really step back

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and slow it down and not have to be.

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In the delivery of your offer or have

to be Yeah, putting a lot of output into

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your business, then having a live launch

model can be really supportive of that.

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Of course you don't want to like

completely slow your business down when

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you're not launching, because that will

impact the success of your launches.

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But I think.

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Yeah, this approach is

really supportive of that.

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Secondly, it is really supportive

of having cohort based offers

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if you run at your courses in a

way where everyone's on the same

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timeline, they start at the same point.

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You teach them through the concepts, et

cetera, and then you like, they close off.

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Obviously having a live launch

model that supports that.

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Live launching has really.

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It's also really a great way to have

large cash injections in your business.

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So if you are needing to, for some reason,

generate like a decent amount of cash

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in your business, then having a live

launch can be really supportive of that.

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And live launching allows you to

have a concentrated time where you

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can collect a solid amount of data

and then be able to shift your

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plan for the next launch based on.

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The data that you collected.

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So as opposed to evergreen,

which we'll get to because you

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don't have that Timeline urgency.

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You're probably going to see your

results spread out over time, where

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you can't really collect as much data

in one here as you can with a launch.

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And then for a few cons on

live launching it can require

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a decent amount of prep time.

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However, what I have found is that.

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If you create a system in your

business for live launching.

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The system itself is

like rinse and repeat.

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So even though you are launching a

different product, if you are launching.

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Like the same thing, multiple

times, it gets easier and less

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time intensive every time.

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As long as you have a system that you

are following and you have the things

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set up in your business to make sure

that you're not completely starting

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from scratch every single time.

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And then obviously..

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There is more energy output required in

terms of creating content and like warming

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your audience up to the live launch.

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But.

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I don't know.

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I feel like the conversation around

this compared to evergreen is a bit.

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Funny and we'll get to that when

we get to the evergreen section.

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But yeah, so there's a bit more prep and

output required in concentrated amounts

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of times when it comes to live launching.

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So I guess you can either see

that as a pro in that it supports.

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Different seasons and having a cyclical

based business or a con in the fact

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that it means that at some time,

You will be out putting a lot more.

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Okay.

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And then when we get to

evergreen, a few pros for having

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an evergreen model, firstly, is

that people can join at any time.

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So it supports people who have a

longer decision-making process.

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It also means that you have the

opportunity to create more consistent

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sales, rather than having like the

lull of non launch months where

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you're maybe not bringing in as much

income and you're just relying on.

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Payment plans being paid and any other

like recurring income that you have in

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your business, maybe from one-to-one

clients and those sorts of things.

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Some cons for evergreen is

usually the tech setup is a

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little bit more fiddly than.

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Live launching, like it requires a

little bit more work and a little bit

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more like finessing in the automations.

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Some other cons, it can take longer

to see results of your changes,

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unless you are getting a large amount

of traffic through your funnel.

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So this is because when you have a live

launch and you have a set timeline, you

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are more likely to see a large amount of.

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Like people come through in that.

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Amount of time compared to when

you're doing evergreen, because when

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you're selling on evergreen people

don't have that like FOMO sense and

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that like urgency from the timeline.

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And they know that they

could do this next week.

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They CA they know it could,

they could do it next month.

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There's nothing stopping them from.

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Doing this later, whereas with a

live launch, There is something

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stopping them because you are going

to close the cart at some times.

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So it just means that you're not as likely

to be getting as many numbers through,

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which means it's going to take a little

bit longer for you to see any results.

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From changing things within your funnel.

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So if something's not working

and you make a change.

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You're not gonna be able to see

the impact of that straightaway.

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And then if you're running a

program that is live and it has

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some like live components in it,

it means that you essentially need

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to be running that all the time.

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If you were selling it on evergreen,

because people are not wanting, not

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going to want to join your program.

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If they then have to wait.

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A month or two to actually get started.

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They're probably just going

to wait a month or two.

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To join and get started.

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And that might work for you, like having

a live program that is run all the time

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might not be something that bothers you.

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It might not be something that

concerned you, but yeah, just

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something to think about there.

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Okay.

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So that is a bit of an overview on

the two approaches and some yeah.

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Pros and cons to look out on each side.

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And now I want to go into the main reason

why I think people want to go evergreen,

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because I do see this come up a lot.

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And then I'm going to dive into the

mistakes that I see people make.

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For both options for live

launching and evergreen.

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Okay.

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So the main reason that I feel people.

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One to go, evergreen is that they have

tried to live launch before and they

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haven't seen the results they wanted and

they feel burnt out by live launching.

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And so there's almost

like this mindset that.

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One way or the other is going to work.

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And therefore if I've live launched before

and it made me feel really stressed.

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It was too much of an energy output.

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I got burnt out at the end and I

didn't even get the results that

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I wanted then therefore, evergreen

must be the solution to that.

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And I think there is like a massive

problem with thinking this way.

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And.

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I think like the problem is not

that live launching made you

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stressed out, it burned you out.

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The problem is.

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The way you approach live

launching is what burns you

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out is what stressed you out.

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And so it's not like the way of launching

that is the problem, but it's the way

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that you are launching is the problem.

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So I'm going to dive into a

few of the mistakes that I

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see people make when they are.

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Live launching and also

selling on evergreen.

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Okay.

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Full live, launching.

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Also, when you say a word.

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Too much.

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And then it like starts to lose.

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It's meaning to you and you like

question, am I pronouncing it right?

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Am I saying the right word?

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That is currently how I feel about

live launching and evergreen?

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Cause I feel like I've said it a thousand

times already in this episode, but.

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Anyway.

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Mistakes people make

when they live launch.

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This is a really big one.

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And that is that their

launch is too short.

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And we can look at this at every

step of the launching process.

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I think it comes up as a problem.

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So whether it be the time they give

themselves to prepare for their

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launch, it's not enough whether it's

the time that they give themselves

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to warm up their audience and.

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Get them to a point where people would

actually be ready to buy their offer.

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It's not enough.

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Or they opened the car.

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It's not long enough.

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And it could be that maybe just one

of these like phases of launching

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is too short or what I see a lot is

that every single phase is too short.

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Like people have an idea, they

think it's really fucking good and

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they want to launch it tomorrow.

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They opened up sales for a few days

cause they can't wait and they want

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to start the program next week.

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And then they just.

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End up resenting that launching

process and they don't get

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the results that they want.

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So I think that is a really big one.

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Having a solid launch process that

you follow every time you launch an

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offer is so important to see success

and to see the results that you want.

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And.

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If we are.

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Firstly, not even following a process,

but then not giving ourselves a time

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needed at every step of the way.

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It is like a sure-fire way to resent,

launching and not get the results

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that you want in your business.

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And the second mistake is

that they expecting really big

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results on the first launch.

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And I'm pretty sure I spoke about this in

one of the initial podcast episodes that

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I put out is that we can compare ourselves

to how other people are experiencing

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their business success online.

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And.

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Yeah, the impact of that,

but I think when we.

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Expect to be able to launch something

for the first time and to be able to get

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like really incredible, like high return.

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Results on out like time and energy

that we put into that launch.

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I think that is a huge mistake.

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And I am a strong believer that the

more you launch something, the more

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you can refine your process, your

sales process, your messaging, all

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of the things that are required to

actually get results from a launch.

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And whilst yes.

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You can most definitely get big results

from the first time you launch, you can

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most definitely hit your launch goals.

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The first time you launch.

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I think if we don't and we are

expecting that, and then we don't

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take the action, the next steps

from there to refine that process.

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Then that is a problem.

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And this is why I am a really big fan

of having a signature offer in your

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business that you can repeatedly launch.

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And you are repeatedly selling.

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Because this gives you the opportunity.

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To refine those processes over and

over, and to make sure that, when

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things in the industry change, we can

give ourselves time to change that

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in our sales and marketing process.

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Those are two key mistakes

when live launching.

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And then I have three mistakes

for I think three or four mistakes

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for when selling on evergreen.

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The first is that we are going

straight from live launching

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to evergreen without testing.

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Our marketing, our sales, our

delivery, all of those things.

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And.

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Yeah, my opinion is if you want to sell

something on evergreen, you should live

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launch it like two to three times first,

rather than going straight to evergreen.

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And I think this is really important

because one of the things that

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I said about live launching is

that it is a condensed amount of

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time, which means that you can.

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Get a better gauge on what's

working and what's not working.

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You can see a lot more data

to understand what you might

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need to tweak in the next time.

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Whereas if you go straight to evergreen,

It's like you have a slow trickle of

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people coming through that funnel.

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You're not going to understand

what's working, what's not working.

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You're not going to have a clear

understanding of conversion rates and

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those sorts of things that you need

to know in order to optimize a funnel.

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And so it's going to take a lot longer for

you to collect all the data that you need.

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To then be able to make the adjustments

that you need to make to actually get

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success from your evergreen funnel.

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Okay.

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The second one is not understanding

the numbers required to

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hit their evergreen goals.

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And this is related to the first

thing that I said, and the fact

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that, because you don't have that

urgency of time, you are going to

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have a slow, a number of people.

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Trickle through your funnel.

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As opposed to, if you're alive launching,

that's like generally how things work.

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And so you might not completely understand

exactly how many people you need to

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get into your funnel and new people

that you need to get onto your list.

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And those sorts of things.

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To actually be converting at the

numbers that you need to convert at.

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And if you don't know.

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What number is that you need to be

hitting to hit your goals on evergreen

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or when you're live launching, then.

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Send me a DM on Instagram right now.

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I have a free resource for you that is

going to show you all of those numbers.

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So you can message me right now while

you're still listening to this episode.

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And then the third mistake for evergreen

is that people think that it's set

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and forget, and they completely

underestimate the work required for that

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funnel to continuously be working and

bringing in results to their business.

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Yeah.

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I say you can't just create this offer,

create the funnel, put it in your

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Instagram bio, put it on your website

and then forget about it and expect

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for it to be getting you results.

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Like you need to make sure

that you are driving people to.

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You're top of funnel, getting them onto

your list, getting them to the place where

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your automations are going to take over

and take them through your sales process.

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You need to obviously make

sure that you've got content.

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That's always driving people

to that top of funnel.

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And also you need to be reviewing the

data like regularly and making tweaks

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based on that so that you can continue

to see results from your funnel.

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So those are the main mistakes that

I see people make when they are.

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Either selling their offer

live during live launches or if

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they are selling on evergreen.

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And so I wanted to wrap up this episode

and give you a few things to consider.

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If you are wanting to set up your

offer on an evergreen funnel.

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So the first thing is to definitely

live launch your offer two to

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three times before you take it.

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Evergreen.

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And I would also say here, like

two to three times where you feel

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like you are getting good results,

you feel like you're hitting.

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And your launch goals or.

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Yeah, you're getting a really solid,

like conversion rate on things.

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And like I said, if you have questions

on what those rates should be or what you

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should be aiming for, shoot me a message.

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I would love to share

this resource with you.

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But yeah, I would make sure that

you have launched it a few times.

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You've really refined your

messaging and you have.

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Nao do a, like a delivery process and

like everything involved with getting

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someone to purchase and what happens

after they purchase and making sure

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that you have this system set up to

track all of that data as well, because

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it could be that you have launched

the offer a few times already, but

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you didn't have like things set up to

track how well things are converting.

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You don't have access to that data.

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And if that is where you're at

right now, then I would recommend

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launching it a few more times.

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Just so that you have a bit of

a baseline on how things are

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converting when you live launch.

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That is going to be so helpful when you

are setting up your evergreen funnels.

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The next thing to consider, if you

are wanting to sell on evergreen is I

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would still build in periods of a live

launch where you were hyping your offer.

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Maybe you have a promo and it could

be that you live launch on the

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front end, like a couple of times.

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And then between your live launches.

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You have funnel set up and you are

only driving people to like that

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middle of funnel section that is opting

them into a relevant lead magnet.

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That's then going to put

them in a sale sequence.

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I actually have a few clients

that operate this way.

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For both a membership and a group offer.

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Technically anyone can join.

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At any point in time, it

is set up on evergreen.

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But she publicly live launches

three to four times a year.

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So she'll run like a conversion event.

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Have a set open and closed cart date

off the back of that conversion event.

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:

But then between those launches,

there is a evergreen funnel set

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up where people can opt into a.

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Like short video training series and then

off the back of that, they are given a.

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Limited time option to

join the membership.

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:

So it is still running in the background.

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Anyone can join at any time.

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But then we are still using

those live launch periods

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to create a little bit more.

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:

Revenue and get a few more people in

the doors and still those live launches.

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:

I.

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:

What is creating the most sales

for her and the most revenue

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:

when it comes to that offer.

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:

But obviously having it available

in evergreen means that we are

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not completely losing sales in

the middle of those live launches.

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:

And then my last tip would be

to your really invest your time

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:

and resources and energy in.

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:

The set up of your evergreen funnel.

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:

So like I said, you want to make sure

that you have the right system set up to

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your track, like conversions and data.

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:

And you'd want to be setting up systems

to track like a lead so that you can do

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:

some personalized outreach that you can

look them up, making sure the right type

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:

of people are coming through the funnel,

your ideal client, like you're nailing

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:

the marketing and messaging, et cetera.

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:

And also in the systems that are

delivering your offer and your

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:

sales sequence and those sorts

of things, because if you have

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:

yeah.

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If you have stuck together a few random

systems and made it work, but it's not

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:

ideal that can have a really shitty

impact on how your funnel performs.

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:

And I think it's really important if

you're setting up an evergreen funnel,

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:

particularly for something that you want

to be a core, like revenue maker in your

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:

business way, then we need to make sure

that we have like the systems and the

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:

automation and the processes set up in

the back end to support that process.

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:

And.

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:

Yeah.

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:

Yeah, that is just really important.

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:

And my final thing here is that my

final tip, if you're wanting to go

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:

evergreen is to have the mindset that

it still needs constant, like work and

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:

attention from you just in a different

way than what a live launch would.

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:

So you want to make sure that

you're checking in with the data.

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:

You're making sure that your like leads.

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:

I've been nurtured through the process

and yeah, it's not going to be set

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:

and forget if you have the mindset.

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:

That evergreen is set and forget.

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:

Then I strongly encourage you to.

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:

Rethink that.

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:

Yeah.

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:

Okay.

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:

So that is a summary on live

launching versus evergreen.

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:

I hope you found this episode.

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:

Helpful.

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:

If you are considering.

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:

Going evergreen or disappear or someone

who's currently live launching that you

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:

got something out of that and, yeah,

I'll see you in next week's episode.

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About the Podcast

Spacious Scaling
Welcome to The Spacious Scaling podcast. This is for you if you’re an online coach, creative or service provider looking to scale your income and impact without burning out..

About your host

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Steph Dunn